Refund Policy

Squishy Faces Pet Lover Gifts Refund Policy


What if I need to return my item:

We will be happy to do an exchange or return of the merchandise up to 30 days of the delivery date

After 30 days of the delivery date, we will only be able to offer a store credit issued via email. We will not be able to accept returns after 60 days of delivery date

Original shipping charges will not be refunded

Please note - items must be in new unworn unwashed condition. Items returned with stains, holes, deodorant stains will be unable to be returned.
Also, items with any strange odors will not be accepted for returns.

Exchanges can only be made of items of equal or lesser value

Clearance, custom orders and final sale items are not returnable

Custom orders are non refundable or exchangeable (sneakers, bags, tanks, jackets)